Setting house rules for your property
Clear house rules help set expectations and prevent misunderstandings during a guest’s stay. We recommend defining your rules carefully in advance.
Why house rules are important
• Provides clarity for guests
• Reduces the risk of damage or disturbance
• Creates a basis for action in case of violations
• Helps support positive reviews
Topics to determine
We recommend including at least the following topics in your house rules:
• Smoking permitted or not
• Pets allowed or not
• Maximum number of guests and visitors
• Quiet hours and noise policy
• Use of garden, balcony, barbecue or open fire
• Use of facilities such as sauna, hot tub or pool (if applicable)
• Waste separation and cleaning instructions
• Check-in and check-out information
Where should the house rules be shown?
Not all house rules can or may be fully included in the advertisement. Only the most important and booking-relevant rules are listed in the advert so guests are aware of key conditions before reserving.
The full and detailed house rules must be available in the information folder inside the accommodation, so guests can read them in full during their stay.
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