During your stay, you may have questions about the accommodation or require assistance. Below we explain who to contact in different situations.
For questions or practical matters related to the accommodation itself, you can contact the owner or manager directly. This includes:
questions about the property or its facilities
instructions for using appliances or inventory
minor issues or uncertainties during your stay
The contact details of the owner or manager are provided in the check-in instructions and are often also available in the information folder in the accommodation.
In urgent situations, we advise you to contact the owner or manager directly so that action can be taken quickly.
For general questions about your reservation, payments, or if a situation is not resolved satisfactorily, you can contact Sun & Sea Holidays via our helpdesk.
We are happy to assist you whenever needed.