Complaint during your stay

Complaint during your stay

Do you have a complaint during your stay that affects your stay and cannot be resolved together with the property manager or owner? Then you may submit an official complaint to Sun & Sea Holidays.

When should you submit a complaint?
You may submit a complaint if:

  • the issue is not resolved

  • the issue negatively affects your stay

  • the accommodation differs from what you could reasonably expect

How do you submit a complaint?
You can submit your complaint via the complaint form.

👉 [Link to the complaint form]

Important

  • Please report your complaint as soon as possible during your stay

  • Complaints reported after departure may no longer be processed

  • You do not need to submit an official complaint for minor, easily resolved issues

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