Communication after the stay
Clear communication at the end of the stay ensures a pleasant and smooth departure experience. Below you will find the information that is shared after the stay and who is responsible for it.
Check-out information
Guests receive both short and detailed information regarding check-out.
• General check-out information: Sun & Sea Holidays sends a short email 1 day before departure with general check-out information (such as check-out time and key reminders).
• Detailed check-out instructions: are available in the accommodation and include all steps for leaving the property correctly.
Reviews
After departure, guests are invited to leave a review.
• The review request is sent by Sun & Sea Holidays.
• Review management and processing is handled by Sun & Sea Holidays.
In short
• Guests receive a short email with general check-out information 1 day before departure.
• Detailed check-out instructions are available in the accommodation.
• Reviews are requested and processed by Sun & Sea Holidays.
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