Terms and conditions & house rules
General Rental Terms and Conditions
Our services are subject to the general rental conditions. These conditions include information about your rights and obligations as a tenant, the use of the accommodation, and responsibilities during your stay. The most up-to-date version of the ...
Cancellation Policy
You can cancel free of charge up to 30 days before arrival. If you cancel within 30 days before arrival, 50% of the rental amount will be charged. For cancellations within 7 days before arrival, 100% of the rental amount is charged. The cancellation ...
Conditions in Case of Damage
The damage fund covers accidental damage to the accommodation or inventory with a value between €25 and €250 per stay. What is not covered by the damage fund? The damage fund does not cover: intentional damage; reckless behavior or gross negligence; ...