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Taking out cancellation insurance
Holidays are often booked well in advance. However, you may have to cancel your trip unexpectedly due to illness, an accident, or other unforeseen circumstances. With cancellation insurance, you are covered for this and will be reimbursed for (part ...
Cancellation by the owner
If the owner or property manager cancels your booking, you will receive a full refund from us. We process refunds within 24 hours of cancellation. Please note that it may take 5 to 10 business days for the amount to appear in your account. Where ...
Payments for your reservation
1. Deposit (50%) – within 24 hours After making a booking, you will receive an invoice for 50% of the total rental amount. This deposit must be paid within 24 hours. ⚠ Not paid on time? The reservation will automatically expire and the accommodation ...
Can I cancel my booking free of charge?
You may cancel your reservation free of charge up to 30 days before arrival. If you cancel within 30 days before arrival, 50% of the rental amount will be charged. If you cancel within 7 days before arrival, 100% of the rental amount will be charged. ...