What is not covered by the Damage Fund?

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• Conditions in Case of Damage

  Covered by the Damage Fund The Damage Fund covers accidental damage to the accommodation or inventory between €25 and €250 per stay. Not covered by the Damage Fund Intentional damage, reckless behaviour, gross negligence, damage caused by pets ...

• What should I do if I notice damage upon arrival?

  Please check the accommodation as soon as you arrive. If you notice any damage or defects, report this directly to the owner/manager. If possible, include photos. This ensures the damage will not be attributed to you and allows for prompt action.

• What are the mandatory costs?

  For most accommodations, in addition to the rental price, you also pay mandatory costs such as final cleaning, bed linen, tourist tax and damage fund.

• Mandatory costs for a reservation

  For most accommodations, you pay a number of mandatory costs in addition to the rental price. These costs vary per accommodation and are clearly shown during the booking process, so you will not encounter any surprises. Mandatory costs that may apply ...

• Taking out cancellation insurance

  Holidays are often booked well in advance. However, you may have to cancel your trip unexpectedly due to illness, an accident, or other unforeseen circumstances. With cancellation insurance, you are covered for this and will be reimbursed for (part ...