FAQ – Payment & Cancellation
Mandatory costs for a reservation
For most accommodations, you pay a number of mandatory costs in addition to the rental price. These costs vary per accommodation and are clearly shown during the booking process, so you will not encounter any surprises. Mandatory costs that may apply ...
Can I cancel my booking free of charge?
You may cancel your reservation free of charge up to 30 days before arrival. If you cancel within 30 days before arrival, 50% of the rental amount will be charged. If you cancel within 7 days before arrival, 100% of the rental amount will be charged. ...
Are the mandatory costs the same everywhere?
No, the amount and composition of the mandatory costs vary per accommodation. You will always find an overview in the description of the property you wish to book.